More than 20 years of service to the healthcare sector

We have been providing solutions to the healthcare sector for more than 20 years as a Ferrovial Services company. These solutions have improved people's quality of life by enhancing the efficiency and availability of healthcare services, and adapting solutions to bring them closer to communities.

At more than 200 medical centres in Australia, Spain, Portugal and the United Kingdom, we provide a range of services including integrated cleaning, logistics, management of medical records, food service, refurbishment and project management, energy services, maintenance of facilities and of clinical and electromedicine equipment, and non-emergency and emergency patient transport.

The efficient integration of non-clinical services for the healthcare sector and support for social services increases the standard of healthcare, improves patient care and fosters social equality, while generating profits for the healthcare institutions.

A proven track record in four countries

Notable projects in Australia include Broadspectrum's contract with Austin Health in Victoria, and the contract that APP, Broadspectrum's property and infrastructure consultancy subsidiary, has with Health Infrastructure NSW. Broadspectrum's Austin Health services started in 2011, and includes maintenance services and minor capital works for its facilities in Melbourne, including Austin Hospital, Heidelberg Repatriation Hospital, the Royal Talbot Rehabilitation Centre, the Olivia Newton John Hospital and seven satellite sites, operating 980 beds across acute, sub-acute and mental health. For the past five years, APP has managed 10 major health projects across NSW, valued at more than AUD300 million. APP has provided project management and health planning for the redevelopment and expansion of hospital facilities including Hornsby Ku-ring-gai Hospital, Port Macquarie Base Hospital, Inverell Hospital, Armidale Hospital and Maitland Hospital.

In Spain, Ferrovial Services provides a broad range of services such as remote in-home medical assistance, and emergency patient and general transport services in regions including Madrid and La Rioja. In 2018, it responded to more than 15.5 million calls and performed more than 581,000 medical transport services. Other notable contracts are Smart Hospital Cantabria, a 20-year agreement which encompasses 12 non-medical services; the contract with Madrid's Hospital de La Paz for cleaning, linen management, general maintenance, refurbishment and integrated waste management; and the contract with La Chopera Centre in the province of Guadalajara for services to the severely mentally disabled, including personal development and integration in the community, adapted transport, catering, cleaning, laundry, maintenance and reception at the centre.

In the United Kingdom, Amey provides facilities management services covering 47 sites to Birmingham and Solihull Mental Health NHS Foundation Trust. Amey provides essential services like cleaning, catering and building and grounds maintenance, and also manages the Trust's non-emergency patient and passenger transport services for Birmingham and Solihull. In total, Amey serves an estimated 1.2 million people over an area of 445 square kilometres. In 2018, the team managing this contract received an award for the maintenance and cleanliness of facilities. In Portugal, Centro Hospitalar de Lisboa Ocidental recently awarded Ferrovial Services a contract for 24-hour cleaning and sterilisation services at its facilities, out-patient areas, operating rooms and offices. This 1,050-bed facility serves a population of 240,000 and includes the Egas Moniz, Santa Cruz and S. Francisco Xavier hospitals. Other clients in the Portuguese healthcare sector include the Lisbon Institute of Oncology, where we provide facility management services, and Portugal's National Institute of Medical Emergency.